ISO 9001:2015: QMS- Quality Management System

ISO 9001:2015 A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution (production/development/service) in the core business area of an organization is the Universal Standard which is permissible to all type of Organizations’ whether manufacturing or Service Sector. It is probable to all type of organizations irrespective of size and nature of business including Proprietorship, Partnership, Private Limited, Public Limited or the Government Undertakings. The International Organization for Standardization issues a Company level Certification based on the standard of the company which is titled as “Quality Management Systems- Requirements”.

The benefit of implementing ISO 9001:2015

• The certification makes the company operate more powerfully
• Helps to meet the legal and regulatory needs
• Supports in reaching new markets
• Aids in identifying and addressing the risks

Benefits of ISO Certification:

• A lot of economic, social and technical benefits are gained with ISO certification:
• The production, development and supply of products and services become more safe and efficient.
• ISO certification sets new goals to be achieved and continuous improvement becomes possible to be achieved.
• International trade becomes fairer.
• Provision of safe products and services to consumers becomes possible.
• The ISO certified company can compete at international level.
• Quality of life in general improves as everyone is ensured of the provision of safe products and services.
• Global environment is assured to be safe with International standards for goods and services to be produced which are environment-friendly.

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ISO/IEC 20000:2011: ITSM- Information Technology Service Management

ISO/IEC 20000 is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers.ISO/IEC 20000 is an IT standard that allows companies to demonstrate excellence and prove best practice in IT management. The standard ensures companies can achieve evidence-based benchmarks to continuously improve their delivery of IT services. The adoption of ISO 20000 has grown quite rapidly in the international arena of IT service providers and it has become a competitive differentiator for delivery of IT services.

Objectives:

• Establishing an IT Service Management System in order to ensure customer of agreed IT service.
• Continual improvement of an IT Service Management System
• Demonstrate conformity with the organization’s own IT Service Management policy
• Having the IT Service Management System certified/registered by an external organization
• Determining the organization’s own IT Service Management System level and declaring conformity with ISO 20000 standard

Benefits :

• Enhance IT Service
• Improve Confidence in customers
• Ensure Business Consistency
• Improve Market Share
• Enhance Customer Satisfaction
• Control cost

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ISO 27001:2015: IT- Information Technology

ISO 27001:2005 is a standard responsible for Information Security management System published in October 2005 by International Organization of Standardization and the International Electro technical Commission. It legally defines a management system that is meant for information security under comprehensive management control. Organizations that claim to have adopted ISO/IEC 27001 can therefore be formally audited and certified compliant with the standard.

ISO 27001:2015 can be implemented in:

This Certification suits for any organization irrespective of its size in any sector. The standards suits to the best where the protection of information is critical such as in the health, banking, financial, public and IT areas. ISO 27001:2013 can also be implemented in organizations which handle high volumes of data, information on behalf of other organizations say IT outsourcing companies, data centers.

ISO 27001:2015 Benefits

• Increased reliability and security of systems and information
• Improved customer and business partner confidence
• Increased business resilience
• Alignment with customer requirements
• Improved management processes and integration with corporate risk strategies

Technical security controls such as antivirus and firewalls are not normally audited in ISO/IEC 27001 certification audits and its is essentially presumed that the organization have acquired all mandatory information security controls since the overall ISMS is in place and is deemed adequate by satisfying the requirements of ISO/IEC 27001.

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ISO 22000:2018 - FSMS Food Safety Standard Management System

ISO 22000:2005 is a standard dealing with food safety and is developed by Indian Organization for Standardization. It specifies the necessity of food safety management system for the organizations representing a food chain such that they could validate its ability to control food safety hazards in order to ensure that food is safe at the time of human consumption.

It is applicable to all the organization irrespective of their size where they want to implement systems that consistently provide safe products for human consumption.

ISO 22001:2005 specifies requirements for a food safety management system where an organization in the food chain needs to demonstrate its ability to control food safety hazards in order to ensure that food is safe at the time of human consumption. It is applicable to all organizations, regardless of size, which are involved in any aspect of the food chain and want to implement systems that consistently provide safe products.

ADVANTAGES:

The major benefits of food and safety management are:

• It is suitable for regulators.
• Reduces barriers to international trade.
• It helps in meeting food safety legal compliance and corporate requirement.

Needs of Food Safety Management

Food Safety management is a universal concern. Hygiene and food safety has become emerging demand in the food industry. Therefore, maintaining food safety & hygiene is a compelling process for the entrepreneurs to sustain in today’s competitive market.

ISO 22000:2005 Specifications :

• Design, implement, operate, maintain and update a food safety management system aimed at providing products that are safe for consumption.
• To demonstrate acceptance with applicable statutory and regulatory food safety requirements.
• To adequately communicate food safety issues to their suppliers, customers and relevant interested parties in the food chain.
• To ensure that the organization follow its stated food safety policy.

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ISO 14001: 2015: EMS-Environmental Management System

This is an Environmental Management System and it is designed to manage immediate and long term environmental impacts of an organization’s products, services and processes. This 14001: 2015 Certification provides and assures a company’s stakeholders that the environmental management system of the company meets international environmental standards. ISO defines an EMS as a part of the management system used to manage environmental aspects, fulfil obligations, and address the risk and opportunity. Within a plan-do-check-act (PDCA), the framework of the standard can be used for continuous improvement.

Need of ISO 14001:2015 (QMS)

• Corporate Social Responsibilities awareness is increasing amongst all stakeholders and EMS is core part of the CSR. Implementing an Environmental Management System gives companies a competitive edge.
• "Save the Environment” This is the main theme of the ISO 14001:2015 standard. To save the environment is the prima facie objectives of the corporate and industry. This is applicable to all type of the Industry which are polluting to the environment by their activities."
• This standard sets out the criteria for an environmental management system. It sets out a framework that an organization has to follow to implement the effective Environmental Management System. The Implementation of EMS provides a confidence in the mind of Management and Employees and stakeholders that Environmental hazards are taken care by the organization properly.

BENEFITS OF ISO 14001 CERTIFICATES

A lot of economic, social and technical benefits are gained with ISO certification:

• Cost savings in waste, recycling and consumption
• Advantage over competitors when tendering for business
• Management of environmental risks
• Compliance with individual countries environmental regulations
• Demonstrates your commitment to improving the environment
• Shows you are a responsible future focused organization
• Can reduce insurance cover costs

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ISO 45001:2018: OHSAS- Occupational Health & Safety Assessment Series

ISO 45001:2018 is an ISO standard for management systems of occupational health and safety (OH&S), published in March 2018. The goal of ISO 45001 is the reduction of occupational injuries and diseases. Main difference between ISO 45001 v/s OHSAS 18001 ISO 45001 is the newly published standard that supersedes OHSAS 18001. As all organizations currently certified to OHSAS 18001 has to transition to ISO 45001 within a 3 year period, there is a lot of debate on the difference between ISO 45001 v/s OHSAS 18001.

ISO 45001:2018 are Suitable for:

This tangible standard can be adapted to manage OHAS and suits a wide range of organizations including:

• Large, medium, small-sized enterprises
• Public and non-profit organizations
• Charities and Non-government organizations (NGOs)

The new ISO 45001 standard implements the high level structure, compatible with ISO 14001:2015 and ISO 9001:2015. Therefore, applying and integrating this management system will add values to the organizations and raise the health and safety bar.

Benefits of ISO 45001

• Positions your business as industry leaders
• Increases trust
• Consistency means efficiency
• Lowers insurance premiums
• Improves individual safety as well as organizational
• Improves managerial oversight
• Preventative risk and hazard assessment
• Increases return on investment(ROI)
• Improving your reputation and increasing your opportunities to gain new business
• Minimizing risks of downtime through accidents
• Demonstrating your commitment to meet legal obligations

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ISO 13485:2016:MD- Medical Devices

Medical devices - Quality management systems - Requirements for regulatory purposes

ISO 13485:2016 specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements. Such organizations can be involved in one or more stages of the life-cycle, including design and development, production, storage and distribution, installation, or servicing of a medical device and design and development or provision of associated activities (e.g. technical support).

ISO 13485:2016 Certification benefit

• Improve your processes
• Better employee engagement
• Increase customer satisfaction
• Planning your quality

ISO 13485:2016 Specifications:

ISO 13485:2016 can also be used by suppliers or external parties that provide product, including quality management system-related services to such organizations. Wherever requirements are specified as applying to medical devices, the requirements apply equally to associated services as supplied by the organization.

The processes required by ISO 13485:2016 that are applicable to the organization, but are not performed by the organization, are the responsibility of the organization and are accounted for in the organization's quality management system by monitoring, maintaining, and controlling the processes.

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ISO 21001:2018 Certification: EOMS-Educational Organization Management System

Education is not only a basic right, but a fundamental part of society, so the quality of educational providers is everyone’s concern. While they can’t necessarily guarantee outcomes, there is a lot that educational organizations can do to stimulate learning and ensure learners are getting the level of quality they expect. ISO 21001:2018 specifies requirements for a management system for educational organizations (EOMS) when such organization as a quality certification program in the domain of Skills, Education and Training.

Benefits

• Better alignment of educational mission, vision, objectives and action plans
• Inclusive and equitable quality education for all
• Promotion of self-learning & Lifelong learning opportunities
• Increased credibility of the educational organization
• Improve efficiency in the learning services

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ISO 29993:2017 Certification - ELS- Educational Learning Services

ISO 29993:2017 specifies requirements for learning services outside formal education, including all types of life-long learning (e.g. vocational training and in-company training, either outsourced or in-house). These include any learning services provided by a learning service provider (LSP) that are addressed to learners themselves, as well as to sponsors who are acquiring the services on behalf of the learners. The key features of these kinds of services are that the goals of learning are defined and the services are evaluated, and that they involve interaction with the learner. The learning can be face-to-face, mediated by technology, or a blend of both.

In cases where the learning service provider is part of an organization that delivers products (i.e. goods and services) in addition to learning services, ISO 29993:2017 only applies to learning services.

ISO 29993:2017 is not aimed at schools, colleges and universities providing learning services as part of a formal education system, but it can be useful to them as a tool for reflection and self-evaluation.

Benefits of ISO 29993:2017 certification

• Enhance the credibility of learning services
• Provide a model for improving learning services that can be shared within an organization
• Provide an internationally recognized instrument that demonstrates the reliability and quality of learning services.

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ISO 29001:2010 - QOG- Quality Management system for Oil & Gas

ISO/TS 29001:2010 define the quality management system for product and service supply organizations for the petroleum, petrochemical and natural gas industries. This certification is for organizations involved in exploration, production, pipelines and transport, refining of petroleum and natural gas and those that provide technical and support services to these industries. The specification is also applicable to manufacturers and purchasers of oil and gas industry equipment can also use this technical specification. Certifications are issued by third party certifying bodies. For an organization to maintain certification, they will be subjected to annual or regularly scheduled audits where the organization's compliance with the standard is evaluated by the certifying body.

The ISO/TS 29001:2010 standard is based on ISO 9001, and includes supplementary requirements highlighting defect prevention and the reduction of deviation and waste from service providers.

ISO/TC 29001 is also based on the eight quality management principles that can be used by the top management to lead the organization towards improved performance.

• Customer focus
• Leadership
• Engagement and competence of people
• Process approach
• Improvement
• Evidence-based Decision Making
• Relationship Management

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ISO 9000 Certification: TL- Telecommunications

TL 9000 Quality Management System to meet the supply chain quality requirements of the worldwide telecommunications industry. Through TL 9000, it set out to achieve the following goals:

• Establish and maintain a common set of telecom QMS requirements, which reduces the number of standards for the industry
• Foster a system that protects the integrity and use of telecom products hardware, software and services
• Define effective cost and performance-based measurements to guide progress and evaluate the results of QMS implementation
• Drive continual improvement and enhance customer relationships
• Leverage the industry conformity assessment process

Benefits for the telecommunications industry:

• Continuous improvement of service to subscribers;
• Enhanced customer/supplier relationships;
• Standardized quality system requirements;
• Worldwide uniform performance and cost-based measurements;
• Efficient

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ISO 30000: SRMS-Ship Recycling Management System

ISO 30000 specifies requirements for a management system to enable a Ship recycling facility to develop and implement procedures, policies and objectives in order to undertake safe and environmentally sound ship recycling operations. The Management system requirements take into account the relevant legal requirements, safety standards and environmental elements that the ship recycling facility needs to identify and comply to ensure safe and environmentally sound ship recycling. ISO 30000 applies to the entire process, accepting a ship for recycling by the facility, assessing the hazards onboard the ship, identifying and complying with any applicable notification and import requirements for ships to be recycled, ensuring the availability of social amenities storage and processing of materials and wastes from the ship; waste stream and recycling stream management, including contractual agreements; and documentation controls for the process, including any applicable notification of the final disposal of the vessel for process of product ISO 30000 is applicable to any ship recycling facility that wishes to:

ISO 30000 certification provides following Benefits:

• Recycling in an environmentally sound manner.
• Gain competitive advantages over companies that do not undertake an environmentally sound ship recycling processes.
• Ensure Compliance with Statutory and Regulatory requirements for ship recycling.
• Ensure Greater employee retention and productivity through better working conditions.
• Reduce risk of work accidents.
• Improve and protect companies reputation.
• Gain a lead against the competition.

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ISO 16949:2016 Certification IATF-International Automotive Task Force

Quality management systems -- Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations

IATF 16949:2016, in conjunction with ISO 9001:2008, defines the quality management system requirements for the design and development, production and, when relevant, installation and service of automotive-related products.

IATF 16949:2016 is applicable to sites of the organization where customer-specified parts, for production and/or service, are manufactured.

Supporting functions, whether on-site or remote (such as design centres, corporate headquarters and distribution centres), form part of the site audit as they support the site, but cannot obtain stand-alone certification to IATF 16949:2016.

IATF 16949:2016 can be applied throughout the automotive supply chain.

Benefits of IATF 16949:2016

• Credibility and image
• Credibility to supply the automotive industry
• Improvement
• Process approach
• Decision making
• Continual improvement
• Employee motivation and empowerment

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ISO 9100: AS-Aerospace

AS9100 is a company level certification based on a standard published by the Society of Automotive Engineers (SAE) titled "Quality Systems-Aerospace-Model for Quality Assurance in Design, Development, Production, Installation and Servicing". While primarily developed for the aviation, space, and defense industry, this standard can also be used in other industry sectors when a quality management system with additional requirements over an ISO 9001:2015 system is needed. This standard includes all ISO 9001:2015 quality management system requirements along with additional aviation, space, and defence industry requirements and definitions.

Benefits of Aerospace Certification

• Global recognition as a reputable supplier
• Access to large OEM’s
• Improved stakeholder relationships
• Customer satisfaction
• Ability to win more business
• Reduced operating costs
• Proven business credentials

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ISO 28000:2007 Certification: T&L- Transportation & Logistic

Protect your business processes and supply chains against theft and terrorism. Identify gaps in your security on time. Avoid taking unnecessary risks for goods and equipment - along the entire supply chain. Bundle your existing management systems for hazard prevention with the ISO 28000:2007 standard, and make your employees aware of how important proper security measures are. Just ask our experts. We would be glad to inform you.

Benefits at a Glance ISO 28000:2007 certifications enable you to:

• Prove your advanced approach to transport security
• Pool available transport security standards in one unified management system
• Prevent running up cost for multiple certifications
• Optimize your processes and ensure that the supply chain remains free of disruptions
• Present yourself as a professional partner to customers, authorities, and investors

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ISO 24510:2007 Certification: DWS-guides activities related to drinking water and waste water services

ISO 24510:2007 specifies the elements of drinking water and wastewater services of relevance and interest to users. It also provides guidance on how to identify users' needs and expectations and how to assess whether they are being met.

The following are within the scope of ISO 24510:2007:

• The definition of a language common to the different stakeholders;
• The definition of key elements and characteristics of the service to users;
• The objectives for the service with respect to users' needs and expectations;
• Guidelines for satisfying users' needs and expectations;
• Service to users assessment criteria;
• Introduction to performance indicators;
• Examples of performance indicators.

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ISO 28000: SSC- Security Management System for the Supply Chain

The global transportation of goods has never been so complex, and poses many threats for organizations including theft, terrorism, smuggling, preservation of brand integrity and product safety. However, organizations can demonstrate that they have identified critical aspects to the security of their supply chain and have policies, procedures and controls in place to manage security risks with ISO 28000

Benefits of ISO 28000 Supply Chain Security Management Systems

• Global recognition.
• Competitive advantage in the market.
• Enhanced reliability.
• Enhanced customer satisfaction.
• Opportunity to gain new businesses.
• The ability to control and manage threats within an organization.

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ISO 3834-QUALITY MANAGEMENT SYSTEM FOR FUSION WELDING CERTIFICATION

ISO 3834-1:2005 Welding Certification provides criteria to be taken into account for the selection of the appropriate level of quality requirements for fusion welding of metallic materials, among the three levels specified in ISO 3834-2:2005 ISO 3834-3:2005 and ISO 3834-4:2005. It applies to manufacturing, both in workshops and at field installation sites.

ISO 3834-1:2005 does not specify requirements for a total quality management system. However, quality management system elements where their inclusion will complement ISO 3834 are defined. Welding processes are used in various industries. In Engineering vehicle manufacturing, Railway Coach manufacturing, Ship manufacturing , agricultural equipment, pressure vessels , in construction steel structures, bridges and partly in other industries metallurgy, energy, manufacturing .The quality of the welding processes cannot be easily verified, therefore, they are considered as special processes, as stated by ISO 9001. A series of standards ISO 3834 does not replace ISO 9001, but it is a tool to use for the welding process. Emphasis is placed on the qualifications of the staff, equipment used, procedures and records of welding.

A series of standards ISO 3834 provides guidance on the establishment and maintenance of a functioning quality management system of fusion welding of metallic materials. Certification is carried out jointly with ISO 9001 the certified organization shall be entitled to use the certified certification mark.

BENEFITS

• Improved processes and procedures
• Reduced costs and overheads
• Assurance of built-in weld quality
• Reduced or mitigated risk
• Internationally recognised credibility and capability
• Clear high profile independent verification of Compliance

Reasons for using ISO 3834

• Incorporation of ISO 3834 in product standards
• Utilisation of the accepted references in ISO 3834
• Structured documentation and quality systems
• Establishing the level of quality required
• All aspects of welding reviewed for best practice
• Ensuring satisfactory control of welder certification

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ISO 37001: 2016 HSL Reduce Risk

ISO 37001 is designed to help organizations reduce bribery risk within their own organizations and, through its intended widespread adoption, to create a common baseline of minimum anti-bribery efforts that should be taken by organizations. In the age of transparency, no organization can afford to take the risk of bribery lightly. The standard provides flexibility in implementing these requirements. It specifically states that implementation should be “reasonable and proportionate” to the bribery risk and exposure faced by the implementing organization, including based on the organization’s size.

ISO 37001:2016 main requirement of the standards adopts the “ISO High Level Structure(HSL)” as follow: Purpose, Reference standards, Terms & Definitions, Organization Context, Leadership , Planning, Support, Operating activities, Performance evaluation, Improvement

BENEFITS

• A corporate policy corresponds to relevant needs and risks.
• Adequate and proportionate procedures are in place to actively prevent bribery and corruption.
• There are necessary controls in place both in your own organization and across your entire value chain.
• Your organization engages with and can meet requirements set by your stakeholders.

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ISO SA 8000:2014

SA 8000 is an international certification standard that encourages organizations to develop, maintain and apply socially acceptable practices in the workplace

SA 8000 certification addresses issues including forced and child labor, occupational health and safety, freedom of association and collective bargaining, discrimination, disciplinary practices, working hours, compensation, and management systems.

Adopting SA 8000 certification means an organization must consider the social impact of their operations in addition to the conditions under which their employees, partners and suppliers operate. It can be applied to any company, of any size, worldwide

Certifying your organization against SA 8000 will help you develop and improve social accountability across your operations. It takes a management systems approach by setting out the structures and procedures that companies must adopt in order to ensure that compliance with the standard is continuously reviewed. Those seeking to comply with SA8000 have adopted policies and procedures that protect the basic human rights of workers. Below are the nine elements in the SA8000 Standard:

• Child Labor
• Forced & Compulsory Labor
• Health & Safety
• Freedom of Association & Right to Collective Bargaining
• Discrimination
• Disciplinary Practices
• Working Hours
• Remuneration
• Management Systems

Benefits of SA 8000 to manufacturers and suppliers:

• Marketing advantage – more demand and value for goods from socially.
• Responsible manufacturers/suppliers.
• Enhancement of company productivity.
• Compliance to the laws of the land.
• Improvement of relationship with the Govt., NGOs, trade unions.
• Better image and position in labour market.
• Benefits of SA 8000 to the retailers:
• Cost reduction in monitoring.
• Better corporate image.
• Increased value for the products.
• Trust building with the analysts and investors when evaluated against social performance.

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